Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joherti Guerra

May 30, 2023

5  out of  5 rating by Joherti Guerra
"(Translated by Google) Rodney Louis State Farm office has always provided me with exceptional service and with the highest priority. Any team member who picks up the phone is eager to assist. What I value the most from this agency is that I do not feel like a number and the fact that the team has taken time to on all the financial services and products State Farm has to offer. Jennifer Turcios took her time to review my coverages and explain what they actually meant. A bonus is that there is Spanish speaking staff available at all time. If you need any insurance or financial services do not hesitate to contact this office. The Rodney Louis State Farm office has always given me exceptional service and top priority. Any team member who answers the phone is eager to help. What I appreciate most about this agency is that I don't feel like a number and the fact that the team has taken the time to review all of the financial products and services that State Farm has to offer. Jennifer Turcios took the time to review my coverages and explain what they really meant. One advantage is that there are Spanish-speaking staff available at all times. If you need any financial services insurance, do not hesitate to contact this office. (Original) Rodney Louis State Farm office has always provided me with exceptional service and with the upmost priority. Any team member who picks up the phone is eager to assit. What I value the most from this agency is that I do not feel like a number and the fact that the team has taken time to on all the financial services and products State Farm has to offer. Jennifer Turcios took her time to review my coverages and explain what they actually meant. A bonus is that there is Spanish speaking staff available at all time. If you need any insurance of financial services do not hesitate to contact this office. La oficina de State Farm de Rodney Louis siempre me ha brindado un servicio excepcional y la máxima prioridad. Cualquier miembro del equipo que atiende el teléfono está ansioso por ayudar. Lo que más valoro de esta agencia es que no me siento como un número y el hecho de que el equipo se ha tomado el tiempo para analizar todos los servicios y productos financieros que State Farm tiene para ofrecer. Jennifer Turcios se tomó su tiempo para revisar mis coberturas y explicarme lo que realmente significaban. Una ventaja es que hay personal de habla hispana disponible en todo momento. Si necesita algún seguro de servicios financieros no dude en contactar con esta oficina."

Deborah Whitt

April 25, 2023

5  out of  5 rating by Deborah Whitt
"Over the years Rodney has shown his talents and expertise in insurance and financial services. He is outstanding in his community, and amongst his peers."

Carlos Corleto Montes

December 6, 2022

5  out of  5 rating by Carlos Corleto Montes
"Fantastic experience, I really recommend this team."

T Mac

November 29, 2022

5  out of  5 rating by T Mac
"Rodney is an outstanding agent. He truly understands the insurance industry and is able to explain life insurance thoroughly. His team is also very helpful."

Latonya Anderson

November 29, 2022

5  out of  5 rating by Latonya Anderson
"Karen Turcios helped me to get set up today. She was very polite, patient, and kind. She was very knowledgeable regarding discounts and answered any questions that I had. I am so happy that I made the switch. I received quality service. Thank you"

Robert Samet

November 4, 2022

5  out of  5 rating by Robert Samet
"Excellent customer service. Gloria Aguilar is terrific. She is helping me fix a problem with the Motor Vehicle Administration over insurance coverage for a period of time the vehicle was insured in Oregon. The Oregon State Farm agent has been very unhelpful, but Gloria is handling what the Oregon agent should have done."

JD Ruit

August 28, 2022

5  out of  5 rating by JD Ruit
"Amazing service. Special thanks to Karen at this agency. She was super helpful and extremely responsive. I couldn't be any happier with the quality of service I received."

James Markwood

July 28, 2022

4  out of  5 rating by James Markwood
"A pleasure working with this team. Professional and courteous members who work with you and follow up as necessary... recommended! SF rates still high but not b/c of team's like Rodneys."

Priscilla Davis

July 8, 2022

5  out of  5 rating by Priscilla Davis
"Knowledgeable and thorough office staff and agent. Rodney, Gloria and the staff are really invested in providing top notch service and support for me and my adult children’s’ need. If you want the personal touch, Make Rodney Louis and his team part of your team."

Carole Long

June 24, 2022

5  out of  5 rating by Carole Long
"Mr. Louis spent a great deal of time going over my insurance policies in detail. Subsequently I had to request that two rebate checks be reissued due to a name change. After a phone call Karen addressed this issue within a very short time. I appreciate the efficient service at this office."

Larry Reitz

April 15, 2022

5  out of  5 rating by Larry Reitz
"I've been a State Farm customer since the 1970s and have worked with several highly knowledgeable and skilled State Farm representatives. Mr. Louis' are outstanding, very customer service oriented, and knowledgeable about State Farm products. Ms. Turcios from his staff guided me through solving a short-term, but very important coverage matter quickly and efficiently. She was able to answer questions about coverage without needing to look up the information (not always common) and had a policy in place for me with no muss and no fuss. I highly recommend the Rodney Louis agency."

Blanca Villatoro

April 14, 2022

5  out of  5 rating by Blanca Villatoro
"Gloria was so patient and explained all coverage in details. This is the Best Insurance experience I've had. Thank you."

Donato Herbas

March 23, 2022

5  out of  5 rating by Donato Herbas
"Great service from Gloria."

William Brown

March 16, 2022

5  out of  5 rating by William Brown
"The team members at this State Farm office are friendly, courteous, efficient and knowledgeable. I’m a long-time customer with multiple policies. They continue to show appreciation for my business."

Eric Freed

March 15, 2022

5  out of  5 rating by Eric Freed
"Very helpful and kind. Thank you very much for your help today."

Marina Medrano

March 10, 2022

5  out of  5 rating by Marina Medrano
"Gloria went above and beyond to help with my insurance needs. Thank you Rodney and team."

Ariel Villatoro

March 10, 2022

5  out of  5 rating by Ariel Villatoro
"(Translated by Google) Excellent service from Gloria (Original) Excelente servicio de parte de Gloria"

Mecca Sampson

February 11, 2022

5  out of  5 rating by Mecca Sampson
"Rodney Louis State Farm, the best insurance agent by far! Him and his team keeps customers updated on all their policies and making sure the client has a full understanding of the situation and always available to assist/ help."

Yesenia

February 7, 2022

5  out of  5 rating by Yesenia
"Great service from Karen Turcios! I really appreciate the help."

tamika leach

November 21, 2021

5  out of  5 rating by tamika leach
"Janice was very attentive & helpful, I would recommend anyone to her. Janice also answered every question She such an asset to the company."