State Farm® Insurance Agent Rodney Louis

"Grace was absolutely amazing. She really tried to help me get a lower price on my car insurance. Took my homeowner’s insurance payment. She was patient and very helpful. Makes me continue to stay loyal to this office."

"Fantastic service and great prices!! Saved me money."

"I have had an over forty-year relationship with State Farm. Two previous agents retired and I was left to choose another. When I read about Rodney Louis's background online, I decided to try the agent taking over the office space. I met with Rodney Louis and got a better understanding about my policies and coverage than I have ever had. He was courteous, kind, and obviously interested in providing the best insurance expertise possible. Since I left the office, I have received two refund checks due to adjustments to my policies that Rodney suggested. This week, I spoke with Grace Prak, a representative in Rodney's office, and my excellent experience reinforced my decision to work with Rodney and his team. Grace was not only was friendly and polite, she was responsive and promptly called me back with additional information several times over an hour because I had more questions about a particular policy. I would unhesitatingly recommend this office for any insurance needs after my interactions with Rodney and his team!"

"My wife and I have been clients of State Farm and more importantly of Rodney Louis and his staff for more than 30 years beginning when his office was in Alexandria and now in Rockville. Rodney has become a trusted friend who has been with us in our life experiences including the disastrous fire that destroyed our condo home in October 2024. Not only do we highly recommend Rodney and State Farm but his staff who consistently display the best customer service we have ever encountered; professional, efficient and courteous!"

"The service that was giving to me was outstanding one of the best people and or person at the time I couldn't have got the help anywhere else that I got here if it wasn't for Rodney Lewis and Ms Annette ( who is my agent) ( for life, thanks Ms Annette) I would probably be driving without insurance I highly recommend them as your agent give that may call I bet they can beat your current rate it will not be a waste of time."

"It was a pleasure speaking with Mr Louis. He helped me get a lower and affordable quote for car, life, and renters insurance. Customer service was immaculate and I will be referring others to him in the future."

"It can be challenging find the right everything when you pay your hard earned money for valuable & necessary services. I lucked up with my agent Rodney Louis & his team. Ara handled the changes I needed with professionalism and accuracy and followed to ensure I was good. Thank you for everything I appreciate it. Michelle"

"I had an excellent experience with the customer service I received for my life insurance policy. Everything was explained clearly, patiently, and in a way that made me feel confident in my decisions. The representative was knowledgeable, responsive, and genuinely cared about making sure my family and I were protected. Mr Rodney did an outstanding job with getting everything done in a timely manner Great service from start to finish—highly recommend."

"The staff here is always friendly, patient, and ready to help. I’ll be recommending Rodney Louis and his team to anyone I know who’s looking for reliable insurance support."

"If you want a “”TRUSTED AGENT”” who you can count on, STOP looking, you’re in the best place here with Rodney Louis at State Farm, and his wonderful team. Okay, I understand this is a strong statement to make, I get it. Here’s why I say this. I was introduced to this agent, who without hesitation and reservation, went to bat to get me the service I needed, with style and charisma. The service I received was professional and reasonably priced. Without a doubt, this agent is great, he’s patient, and will explain everything to you so you understand what you are getting, and you will walk away confident knowing that you made the right decision. I can assure you, you will not be disappointed but glad that you choose this agent. And it’s okay if you already have an agent, because you can easily transfer your account over to this location with a simple phone call, and then rest easily knowing the things you love and value the most are protected , because like a Good Neighbor —-this State Farm agent is there!"

"Rodney Lewis, Grace, and Ara made my mom and pops day. They were really helpful, detailed, and informative of the coverages. Making the switch saved them half of what she was paying from another well known insurance company. Thank you guys for the superb customer service experience."

"Rodney and his team are amazing. I first referred him to my 95 yr old mother who needed assistance with her insurance. A few months later, my insurance provider sent me notice of a substantial increase in my premiums. The Rodney Louis team was able to save me about $300/mo and had everything switched over within 2 days. I definitely recommend these guys if you are in the market for any sort of property\casualty insurance."

"Rodney Louis is the best!! 10 out of 10. He is always in the community in Alexandra Va, bringing pens to the restaurant where I frequent. I called him and he immediately helped me get the products that I needed. He is highly recommended."

"Annette was an absolute pleasure to work with. She was knowledgeable,professional, and always quick to respond to my questions. Her honesty and attention to detail made the entire process smooth and stress free. I really appreciate her help and I would highly recommend them to anyone looking for excellent insurance and service."

"Rodney Lewis has been my Insurance Agent (personal and business) for YEARS and that speaks volume!! He and his team, especially Selam, have always been accessible and more than accommodating. Salem is always professional and considerate. I never have to worry about anything with this team! They're more than just a "good neighborhood" and they're always there!!"

"My experiences with customer service agent Erika Harris has been top notch and customer centered."

"I needed to add a new car and change my existing insurance on my other car. Selam helped me accomplish these in a very courteous manner. She kept track of the changes and called me with updates. She is knowledgeable and very professional. More importantly, as she is bilingual it was easy to communicate with her."

"I had an amazing experience working with my State Farm agent, Selam. She went above and beyond to ensure I understood every detail about my insurance. From start to finish, Selam was patient, professional, and incredibly helpful. She answered all of my questions and made the entire process simple. Thank you so much!"

"We spoke with State Farm Insurance Representative Annette Thomasson after the unexpected passing of relative and Ms.Thomasson was a pleasure to deal with from the start. She helped us by converting condo and car insurance policies to estate policies to maintain coverage during the probate process. Ms. Thomasson was sincere and pleasant and always took the time to answer any questions we had. We felt like Ms. Thomasson cared about us."

"I relocated to Virginia 6 months ago and finally found an insurance company that really cares about people. The part that touched my heart the most is their ability to listen and follow through for me. As a senior, for me caring and listening to understand what's being said is more important than anything. They did that and more. I had a situation that came up a week ago. I sent an email to my agent, and it was fixed the next morning. I received a call and a follow-up email. Tonight, I can sleep because I know that State Farm is there."

"Excelente atención 👏"

"Sarai has been a great help since I am a Spanish speaker only."

"Sarai has been helping me with insurance needs for a few months now but I became a client due to unfortunate circumstances and she provided such care and support through that it made sense to extend the relationship."

"I was met very warmly. The receptionist made sure I had everything I needed before I left."

"Sara was very helpful and explaining questions I had on some documents and she returned my call in a timely matter. Since switching over to State Farm, I’ve had no complaints as far as Customer Service, using state farm app and the ease of getting in contact with this agency’s staff."