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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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June 10, 2024

2  out of  5 rating by Margaret
"I called to cancel my renter’s insurance and I talked to “Castellon” on the phone and she was brusque, I did not even finish my sentence before she hanged up... The one and only time I needed assistance with a claim, they were unhelpful (some resistance and vague responses) with the process so I ended up paying $900 out of pocket with no insurance involvement. 06/10/24 My insurance was with Rodney Louis."
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Tee Smith

June 3, 2024

5  out of  5 rating by Tee Smith
"I had the opportunity to work with Yessica, she was such a gem. I had so many questions to ask, but she was so patient with me and got me through it smoothly. State Farm is the only insurance company I will be using."
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Deatria Walker

May 31, 2024

5  out of  5 rating by Deatria Walker
"Rodney and his team are awesome! Great customer service and they are always available to assist me when I need them."
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Brenda Dominguez

April 25, 2024

5  out of  5 rating by Brenda Dominguez
"Great service. Yessica Castellon always willing to help."
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Ayeesha Purnell

April 17, 2024

5  out of  5 rating by Ayeesha Purnell
"Malik helped me with my insurance needs, he was very helpful, knowledgeable and polite. He was also very patient and answered all of my questions even when I asked a question more than once, LOL."
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Ariel Villatoro

March 18, 2024

5  out of  5 rating by Ariel Villatoro
"Excelente servicio de parte de Karen e Ina , todos son excelentes , lo recomiendo por sí excelente servicio."
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Marina Medrano

March 18, 2024

5  out of  5 rating by Marina Medrano
"Gracias por ayudarme karen e Ina , excelente servicio, siempre muy contenta con su trabajo. Lo recomiendo con los ojos cerrados 10/10"
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David Lopez

March 7, 2024

5  out of  5 rating by David Lopez
"Jessica Castellon She has good qualities as a secretary. She is intelligent and kind. That’s why I recommend her as a good worker. 03/07/2024 Rodney Louis"
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Spot sigaran

March 6, 2024

5  out of  5 rating by Spot sigaran
"Exelente atención que me brindo la señorita Yessica castellon"
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Penda Univers

February 9, 2024

5  out of  5 rating by Penda Univers
"I am very satisfied. Recommend it to everyone and good price."
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O Mcfarlane

January 26, 2024

4  out of  5 rating by O Mcfarlane
"Yessica at State Farm exemplifies outstanding customer service. Her attentiveness and knowledge are impressive, ensuring a seamless experience. Yessica goes above and beyond to address concerns, providing clear and helpful explanations. Her friendly demeanor and dedication make working with State Farm a positive and reassuring experience. Highly recommend Yessica for her exceptional service as a customer representative."
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Morgan G.

January 20, 2024

5  out of  5 rating by Morgan G.
"I appreciate your prompt assistance, Rodney Louis State Farm agency! Swiftly resolved my issues and tailored a comprehensive insurance package to meet my needs. Excellent service!"
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Lisa Campbell

January 18, 2024

5  out of  5 rating by Lisa Campbell
"Rodney was very knowledgeable and patient. He did a wonderful job in explaining all of my coverages and made sure that I had exactly what I needed all at a great value. He’s the best."
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Kesha Brown

January 17, 2024

5  out of  5 rating by Kesha Brown
"Title: Exceptional Service and Peace of Mind I have been a customer of Rodney Louis - State Farm Insurance Agent for several years now, and I cannot express how satisfied I am with the exceptional service they provide. From the moment I walked in, the staff exhibited professionalism and genuine concern for my insurance needs. Rodney Louis himself is not just an insurance agent; he's a trusted advisor who goes above and beyond to ensure that his clients are well taken care of. He took the time to thoroughly explain the coverage options available, helping me understand the intricacies of my policy. This level of transparency is truly commendable in the insurance industry. The team at Rodney Louis - State Farm Insurance Agent is prompt in handling inquiries and claims. I recently had a claim, and the process was smooth and hassle-free, thanks to their efficient handling. What sets Rodney Louis' State Farm office apart is the personalized touch they bring to every interaction. It's evident that they prioritize building long-term relationships with their clients. I appreciate the proactive communication, whether it's a policy update or a friendly check-in. Moreover, the rates offered are competitive, making it a great value for the comprehensive coverage provided. It's reassuring to know that I have a reliable insurance partner in Rodney Louis - State Farm Insurance Agent. In conclusion, if you're looking for an insurance agent who not only understands the industry but also cares about your peace of mind, look no further than Rodney Louis. I highly recommend their services and I am a very satisfied customer! ---"
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Renee Key

August 2, 2023

5  out of  5 rating by Renee Key
"Thank you Karen for your service, you rock!"
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Gabriel Horwitz

June 20, 2023

5  out of  5 rating by Gabriel Horwitz
"Karen is so responsive and amazing to work with."
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Joherti Guerra

May 30, 2023

5  out of  5 rating by Joherti Guerra
"Rodney Louis State Farm office has always provided me with exceptional service and with the upmost priority. Any team member who picks up the phone is eager to assit. What I value the most from this agency is that I do not feel like a number and the fact that the team has taken time to on all the financial services and products State Farm has to offer. Jennifer Turcios took her time to review my coverages and explain what they actually meant. A bonus is that there is Spanish speaking staff available at all time. If you need any insurance of financial services do not hesitate to contact this office. La oficina de State Farm de Rodney Louis siempre me ha brindado un servicio excepcional y la máxima prioridad. Cualquier miembro del equipo que atiende el teléfono está ansioso por ayudar. Lo que más valoro de esta agencia es que no me siento como un número y el hecho de que el equipo se ha tomado el tiempo para analizar todos los servicios y productos financieros que State Farm tiene para ofrecer. Jennifer Turcios se tomó su tiempo para revisar mis coberturas y explicarme lo que realmente significaban. Una ventaja es que hay personal de habla hispana disponible en todo momento. Si necesita algún seguro de servicios financieros no dude en contactar con esta oficina."
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Deborah Whitt

April 25, 2023

5  out of  5 rating by Deborah Whitt
"Over the years Rodney has shown his talents and expertise in insurance and financial services. He is outstanding in his community, and amongst his peers."
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Carlos Corleto Montes

December 6, 2022

5  out of  5 rating by Carlos Corleto Montes
"Fantastic experience, I really recommend this team."
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T Mac

November 29, 2022

5  out of  5 rating by T Mac
"Rodney is an outstanding agent. He truly understands the insurance industry and is able to explain life insurance thoroughly. His team is also very helpful."
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November 29, 2022

5  out of  5 rating by T A
"Karen Turcios helped me to get set up today. She was very polite, patient, and kind. She was very knowledgeable regarding discounts and answered any questions that I had. I am so happy that I made the switch. I received quality service. Thank you"
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Robert Samet

November 4, 2022

5  out of  5 rating by Robert Samet
"Excellent customer service. Gloria Aguilar is terrific. She is helping me fix a problem with the Motor Vehicle Administration over insurance coverage for a period of time the vehicle was insured in Oregon. The Oregon State Farm agent has been very unhelpful, but Gloria is handling what the Oregon agent should have done."
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JD Ruit

August 28, 2022

5  out of  5 rating by JD Ruit
"Amazing service. Special thanks to Karen at this agency. She was super helpful and extremely responsive. I couldn't be any happier with the quality of service I received."
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James Markwood

July 28, 2022

4  out of  5 rating by James Markwood
"A pleasure working with this team. Professional and courteous members who work with you and follow up as necessary... recommended! SF rates still high but not b/c of team's like Rodneys."
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Priscilla Davis

July 8, 2022

5  out of  5 rating by Priscilla Davis
"Knowledgeable and thorough office staff and agent. Rodney, Gloria and the staff are really invested in providing top notch service and support for me and my adult children’s’ need. If you want the personal touch, Make Rodney Louis and his team part of your team."