State Farm® Insurance Agent Rodney Louis
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Donald L
September 4, 2024
"Malik is a nice, intelligent and respectful young brother. Definitely recommend his service!"
"Donald, thank you for your kind words about Malik. I'm glad to hear that you found him nice, intelligent, and respectful. We appreciate your recommendation and are always here to assist with any future needs! - Rodney Louis - State Farm Insurance Agent, Rockville, MD"
Margaret
June 10, 2024
"I called to cancel my renter’s insurance and I talked to “Castellon” on the phone and she was brusque, I did not even finish my sentence before she hanged up... The one and only time I needed assistance with a claim, they were unhelpful (some resistance and vague responses) with the process so I ended up paying $900 out of pocket with no insurance involvement. 06/10/24 My insurance was with Rodney Louis."
"Hi Margaret, each State Farm office is independently owned and operated. I do not see your name in my system. If you're one of my customers I would love the opportunity to make it right, please give me a call! Otherwise, let's help you find your agent, so we can make sure they get your feedback."
Tee Smith
June 3, 2024
"I had the opportunity to work with Yessica, she was such a gem. I had so many questions to ask, but she was so patient with me and got me through it smoothly. State Farm is the only insurance company I will be using."
"Tee, I'm pleased to hear that Yessica provided you with patient and smooth assistance! We're grateful for your trust in State Farm and look forward to being your go-to insurance company. If you have any more questions, feel free to reach out anytime! - Rodney Louis - State Farm Insurance Agent, Rockville, MD"
Deatria Walker
May 31, 2024
"Rodney and his team are awesome! Great customer service and they are always available to assist me when I need them."
"Deatria, your feedback is truly appreciated! We're happy to know you find our team awesome and always available for your needs. Providing great customer service is our top priority, and we're pleased to have been able to assist you. Feel free to reach out anytime you require assistance. - Rodney Louis - State Farm Insurance Agent, Rockville, MD"
Brenda Dominguez
April 25, 2024
"Great service. Yessica Castellon always willing to help."
"Brenda, thank you for the shoutout for Yessica! Our office loves being your good neighbor. - Rodney Louis - State Farm Insurance Agent"
Ayeesha Purnell
April 17, 2024
"Malik helped me with my insurance needs, he was very helpful, knowledgeable and polite. He was also very patient and answered all of my questions even when I asked a question more than once, LOL."
"Thank you for the five stars, Ayeesha! Malik is a fantastic asset to our team, and we’re glad he was able to deliver for your insurance policies. Contact us anytime if you ever need anything. - Rodney Louis - State Farm Insurance Agent"
Ariel Villatoro
March 18, 2024
"Excelente servicio de parte de Karen e Ina , todos son excelentes , lo recomiendo por sí excelente servicio."
"Ariel, thanks for the review and welcome to our Agency. We look forward to continue working with you and your family here at the Louis Agency."
Marina Medrano
March 18, 2024
"Gracias por ayudarme karen e Ina , excelente servicio, siempre muy contenta con su trabajo. Lo recomiendo con los ojos cerrados 10/10"
"Marina, thank you so much for the 5 star review and thank you for making it our pleasure to work with you. You have helped to make it a great experience for us all!"
David Lopez
March 7, 2024
"Jessica Castellon She has good qualities as a secretary. She is intelligent and kind. That’s why I recommend her as a good worker. 03/07/2024 Rodney Louis"
"Hello David! Thank you for your kind words about Jessica! We are delighted to hear that she delivered! At our agency, we strive to provide excellent service, and it's wonderful to know that Jessica's qualities have made a positive impression on you! We truly thank you and if there is anything else you need, please let us know! - Rodney Louis - State Farm Insurance Agent, Rockville, MD"
Spot sigaran
March 6, 2024
"Exelente atención que me brindo la señorita Yessica castellon"
"Hola Spot, ¡gracias por tu amable reseña! Nos alegra saber que recibiste una excelente atención de parte de Yessica Castellon. En nuestra agencia, nos esforzamos por brindar un servicio excepcional a todos nuestros clientes. Estamos aquí para ayudarte con cualquier pregunta o necesidad que puedas tener en cuanto a tus seguros. ¡Gracias de nuevo por tu apoyo! - Rodney Louis - State Farm Insurance Agent, Rockville, MD"
Penda Univers
February 9, 2024
"I am very satisfied. Recommend it to everyone and good price."
"Thank you for the five-stars, Penda! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
O Mcfarlane
January 26, 2024
"Yessica at State Farm exemplifies outstanding customer service. Her attentiveness and knowledge are impressive, ensuring a seamless experience. Yessica goes above and beyond to address concerns, providing clear and helpful explanations. Her friendly demeanor and dedication make working with State Farm a positive and reassuring experience. Highly recommend Yessica for her exceptional service as a customer representative."
"We are grateful for your kind words and thrilled to hear about your positive experience with Yessica. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Yessica exceeded your expectations."
Morgan G.
January 20, 2024
"I appreciate your prompt assistance, Rodney Louis State Farm agency! Swiftly resolved my issues and tailored a comprehensive insurance package to meet my needs. Excellent service!"
"Morgan, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Lisa Campbell
January 18, 2024
"Rodney was very knowledgeable and patient. He did a wonderful job in explaining all of my coverages and made sure that I had exactly what I needed all at a great value. He’s the best."
"Thank you, Lisa, for the amazing review! Our team works hard to provide a great insurance experience in Rockville and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Kesha Brown
January 17, 2024
"Title: Exceptional Service and Peace of Mind I have been a customer of Rodney Louis - State Farm Insurance Agent for several years now, and I cannot express how satisfied I am with the exceptional service they provide. From the moment I walked in, the staff exhibited professionalism and genuine concern for my insurance needs. Rodney Louis himself is not just an insurance agent; he's a trusted advisor who goes above and beyond to ensure that his clients are well taken care of. He took the time to thoroughly explain the coverage options available, helping me understand the intricacies of my policy. This level of transparency is truly commendable in the insurance industry. The team at Rodney Louis - State Farm Insurance Agent is prompt in handling inquiries and claims. I recently had a claim, and the process was smooth and hassle-free, thanks to their efficient handling. What sets Rodney Louis' State Farm office apart is the personalized touch they bring to every interaction. It's evident that they prioritize building long-term relationships with their clients. I appreciate the proactive communication, whether it's a policy update or a friendly check-in. Moreover, the rates offered are competitive, making it a great value for the comprehensive coverage provided. It's reassuring to know that I have a reliable insurance partner in Rodney Louis - State Farm Insurance Agent. In conclusion, if you're looking for an insurance agent who not only understands the industry but also cares about your peace of mind, look no further than Rodney Louis. I highly recommend their services and I am a very satisfied customer! ---"
"Wow, thank you so much for your thoughtful review Kesha! It truly warms our hearts! We're grateful for your loyalty over the years and happy to know our service has exceeded your expectations. At Rodney Louis - State Farm Insurance Agent, we take pride in being more than insurance providers; we aim to be trusted advisors. Your recognition of my team's professionalism, transparency, and genuine care reinforces our commitment to providing exceptional service. I love to go the extra mile to ensure you not only understand your coverage but also feel secure and well taken care of. We appreciate your acknowledgment of our prompt handling of inquiries and claims – efficiency is crucial in delivering a hassle-free experience. The personalized touch and proactive communication are elements we hold dear in building lasting client relationships. Your satisfaction is our priority, and your recommendation speaks volumes about the value we aim to provide. Thank you for highlighting the competitive rates and comprehensive coverage we offer. Your confidence in us as a reliable insurance partner means the world. Rest assured, we're dedicated to maintaining this level of service and being there whenever you need us."
Renee Key
August 2, 2023
"Thank you Karen for your service, you rock!"
"Hi Renee, You're welcome! 🌟 Karen truly appreciates your kind words and is delighted to have been of service. We're here whenever you need assistance. Thank you for your support!"
Gabriel Horwitz
June 20, 2023
"Karen is so responsive and amazing to work with."
Joherti Guerra
May 30, 2023
"Rodney Louis State Farm office has always provided me with exceptional service and with the upmost priority. Any team member who picks up the phone is eager to assit. What I value the most from this agency is that I do not feel like a number and the fact that the team has taken time to on all the financial services and products State Farm has to offer. Jennifer Turcios took her time to review my coverages and explain what they actually meant. A bonus is that there is Spanish speaking staff available at all time. If you need any insurance of financial services do not hesitate to contact this office. La oficina de State Farm de Rodney Louis siempre me ha brindado un servicio excepcional y la máxima prioridad. Cualquier miembro del equipo que atiende el teléfono está ansioso por ayudar. Lo que más valoro de esta agencia es que no me siento como un número y el hecho de que el equipo se ha tomado el tiempo para analizar todos los servicios y productos financieros que State Farm tiene para ofrecer. Jennifer Turcios se tomó su tiempo para revisar mis coberturas y explicarme lo que realmente significaban. Una ventaja es que hay personal de habla hispana disponible en todo momento. Si necesita algún seguro de servicios financieros no dude en contactar con esta oficina."
Deborah Whitt
April 25, 2023
"Over the years Rodney has shown his talents and expertise in insurance and financial services. He is outstanding in his community, and amongst his peers."
"Hi Deb, thanks for the 5 Star review and we are privileged to be able to help provide protection for you and your family. I look forward to continuing working with you!!!"
Carlos Corleto Montes
December 6, 2022
"Fantastic experience, I really recommend this team."
"Hi Carlos, thank you for the 5 star review. We are happy you joined our team and we look forward to working with you more in the furture..."
T Mac
November 29, 2022
"Rodney is an outstanding agent. He truly understands the insurance industry and is able to explain life insurance thoroughly. His team is also very helpful."
"T Mac, thanks for the 5 Star review and welcome to our agency, we are proud to service your insurance needs here in the Rockville area."
T A
November 29, 2022
"Karen Turcios helped me to get set up today. She was very polite, patient, and kind. She was very knowledgeable regarding discounts and answered any questions that I had. I am so happy that I made the switch. I received quality service. Thank you"
"Hi Latonya, thank you for your review of Karen and our office. We welcome you with open arms and look forward to providing your insurance and financial needs!!!"
Robert Samet
November 4, 2022
"Excellent customer service. Gloria Aguilar is terrific. She is helping me fix a problem with the Motor Vehicle Administration over insurance coverage for a period of time the vehicle was insured in Oregon. The Oregon State Farm agent has been very unhelpful, but Gloria is handling what the Oregon agent should have done."
"Robert, thanks for the 5 stars review! Also, thanks for giving Gloria that shout out, she really does do a great job with my customers in the MD, VA and DC area. "
JD Ruit
August 28, 2022
"Amazing service. Special thanks to Karen at this agency. She was super helpful and extremely responsive. I couldn't be any happier with the quality of service I received."
James Markwood
July 28, 2022
"A pleasure working with this team. Professional and courteous members who work with you and follow up as necessary... recommended! SF rates still high but not b/c of team's like Rodneys."